Terms and Conditions

Last Updated: October 21, 2025

Welcome to DrHerbo.com . By accessing or using our website www.drherbo.com, you agree to comply with and be bound by these Terms and Conditions.
If you do not agree, please do not use our website.

1. Use of the Website

By using this site, you confirm that:

You are at least 18 years old.
You agree to use our website only for lawful purposes.
You will not attempt to hack, modify, or interfere with website functionality.

We reserve the right to refuse service or cancel orders at our discretion.

2. Products and Descriptions

We aim to provide accurate descriptions and images of all DrHerbo products.
However, slight variations in color, packaging, or form may occur.
All Ayurvedic and herbal product information provided is for educational purposes only and should not replace medical advice. Please consult a healthcare professional before use.

3. Pricing and Payment

All prices on DrHerbo.com are listed in Indian Rupees (INR) and include applicable taxes (unless stated otherwise).
We reserve the right to change prices or discontinue products without prior notice.
Payments are processed securely through trusted gateways (Razorpay, Paytm, etc.).
We are not responsible for payment failures due to technical issues at the user’s or payment provider’s end.

4. Shipping and Delivery

Orders are usually processed within 1–3 business days and delivered within 5–10 business days, depending on your location.
Delays caused by courier partners, public holidays, or natural events are beyond our control.
Once shipped, tracking details will be shared via email or SMS.

5. Returns, Refunds, and Cancellations

We follow a fair and transparent return policy:

Returns are accepted only if the product is damaged, defective, or incorrect at the time of delivery.
Refunds (if applicable) will be processed within 7–10 business days after inspection.
To raise a return or refund request, contact us at support@drherbo.com within 48 hours of delivery.
Opened or used products cannot be returned due to hygiene and safety reasons.

6. Intellectual Property

All website content, including text, logos, images, videos, graphics, and product designs, are the property of DrHerbo and protected under applicable copyright and trademark laws.
Unauthorized use or reproduction is strictly prohibited.

7. Limitation of Liability

DrHerbo shall not be held liable for:

Any indirect, incidental, or consequential damages arising from use of our products or website.
Any health issues arising from misuse or overuse of our Ayurvedic products.

All products are to be used as per instructions or under professional guidance.

8. Third-Party Services

We may use third-party tools for payments, analytics, and marketing.
DrHerbo is not responsible for any issues arising from third-party platforms or integrations.

9. Changes to These Terms

We may update or modify these Terms & Conditions at any time without prior notice.
All updates will be posted on this page, and continued use of our site constitutes acceptance of the new terms.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of courts in New Delhi, India.

11. Contact Us

For any questions or concerns about these Terms, please contact:
📧 support@drherbo.com
🌐 www.drherbo.com